Free
₡0
/mo
Try with zero commitment
- ✓ 10 AI review replies / mo
- ✓ Manual approval
- ✓ Basic insights
Built by Ticos, for Costa Rican businesses
Every unanswered review tells your next customer something.
Your Google reputation decides who walks through your door. ZumoIQ looks after it for you: it replies to every review in your voice, catches the unhappy customer before they tell Google, and shows you what's costing you stars. You keep running your business.
- Replies to every review in your voice, in under an hour.
- Catches the unhappy customer on a QR, before they tell Google.
- Shows the 3 problems costing you stars this month.
✓ No card needed
✓ Live in 12 minutes
✓ Google Business Profile
✓ Built in Costa Rica
Soda La Casona
Restaurant · Atenas, CR
4.3
+0.3 in 8 weeks
★
★
★
★
★
287 reviews
4.0 ★
4.3 ★
NEW REVIEW · 2 MIN AGO
M
Marco R.
★★★★★
"Excellent service, food was delicious."
ZUMOIQ · DRAFT IN YOUR VOICE
"Thanks Marco! It was a pleasure having you. ¡Pura vida!"
Approve ✓
Edit
CSAT QR
14 caught this wk
TOP ISSUE
Wait time (12)
VALUE OF +1 ★
+$22,500/yr
Harvard 2016
HARVARD 2016 · IT'S MATH
For a $250k/year business, +1 ★ on Google = +$22,500 /year captured.
Trust · honest startup
Built on serious infrastructure. With the first 25 businesses in Costa Rica.
RUNS ON
Enterprise cloud
Advanced AI
Business Profile
Cloud API
OnvoPay
SINPE Móvil
Marks belong to their respective owners. Shown to indicate integrations only.
Founder program · first 25
Founder pricing locked for life. We publish progress weekly.
30-day satisfaction · no questions
If it doesn't help you organize your reviews and reply faster, we refund the first month.
Made in Costa Rica
San José–based team. Built close to the operators we serve.
NOT IN TECHCRUNCH YET. WE'RE BUILDING IN PUBLIC INSTEAD.
Read the manifesto · 4 chaptersPOR QUÉ IMPORTA HOY · 2026
Tus reseñas son tu primera vitrina — y la única que ve Google
Cuatro datos públicos que cambian cómo te encuentran en 2026. Sin marketing, sin invento.
~17% del ranking local depende de tus reseñas
Cuando alguien busca "soda cerca de mí" o "salón en Escazú", Google ordena los resultados con docenas de señales. Tus reseñas — cuántas, qué dicen, cómo respondés — pesan tanto como tu sitio web o tu cercanía al cliente.
Fuente: Whitespark · Local Search Ranking Factors 2026
Responder en menos de 24h es buena práctica recomendada
Google recomienda mantener tu perfil completo y responder reseñas como parte de una buena gestión del negocio. Para el cliente la lectura es directa: una respuesta rápida le dice que sí atendés.
Fuente: Google Business Profile · Documentación oficial 2026
Subir +1 estrella = entre 5% y 9% más en ventas
Estudio de Harvard Business School sobre miles de negocios independientes en Yelp. Para una soda de ₡3 millones al mes, esto son ₡150 mil a ₡270 mil extra — todos los meses. Aplica igual a salones, clínicas y hoteles boutique.
Fuente: Luca · Harvard Business School
ChatGPT, Perplexity y Gemini ya recomiendan negocios locales
En 2026, cuando alguien le pregunta a una IA "¿dónde como rico en Santa Ana?", la IA cita negocios reales — usando sus reseñas, ratings y respuestas como prueba. Si tu perfil está abandonado, ni siquiera te considera.
Fuente: OpenAI · Perplexity · Google Gemini · Documentación pública 2026
Datos públicos, citados — no inventados.
Pricing
Beta · invite only. Join the waitlist.
30 days free on every paid plan. No card.
Inicio
₡5,000
/mo
≈ $10 USD
For independent businesses
- ✓ 20 AI replies + CSAT QR
- ✓ WhatsApp detractor alerts
- ✓ Weekly insights digest
Pro
₡15,000
/mo
≈ $29 USD
For tourist-zone businesses
- ✓ 200 AI replies + auto-publish
- ✓ Brand voice training
- ✓ Daily insights · multi-loc
Learn more · open what interests you
The full story is here. Take what you need.
01
HOW IT WORKS
3 steps · 12 minutes
HOW IT WORKS
3 steps · 12 minutes
How it works
Live in 12 minutes.
01
Connect Google
OAuth with your Google Business Profile. ZumoIQ starts listening for new reviews in 30 seconds.
Google OAuth
read + reply scopes
02
Train your voice
ZumoIQ reads your last 20 replies + your profile to learn your tone. After 10 approvals, it clones it.
Advanced AI
Enterprise cloud
03
Review. Approve. Done.
New review → ZumoIQ drafts a reply in your voice. Approve it, paste it into Google, done.
1-tap approve
02
WHY ZUMOIQ EXISTS
The problem · 3 numbers most owners can't see
WHY ZUMOIQ EXISTS
The problem · 3 numbers most owners can't see
The problem
Your Google rating is leaking revenue. You can't see it because no one tags reviews by hand.
PROBLEM 01 · TIME
11 days
Average time a Costa Rican business takes to respond to a review — if it responds at all.
WHAT GOOGLE DOES
Demotes your profile in local search every day you don't reply.
PROBLEM 02 · LEAK
3/10
Unhappy customers go straight to Google with a 1–3★ review — before you can fix anything.
WHAT IT COSTS
Each one drops your average rating ~0.1★ at <200 reviews.
PROBLEM 03 · BLIND SPOT
0%
Of business owners know which theme (service / price / wait / cleanliness / quality) is costing them stars this month — because nobody tags reviews by hand.
WITHOUT INSIGHT
You fix the wrong things. The pattern was in your reviews all along.
WHAT ZUMOIQ DOES ABOUT IT ↓
03
HOW WE FIX IT
3 pillars · with product mocks
HOW WE FIX IT
3 pillars · with product mocks
The solution · one AI agent
One AI agent. Three jobs that move your rating.
No POS to install. No new tabs. ZumoIQ plugs into your Google Business Profile and gets to work.
01 · ANSWER
COREReply to every review in your voice
New review lands → ZumoIQ drafts in your tone within an hour. Tap to approve.
M
Marco R.
★★★★★
"Excellent service, top-notch all around."
AI DRAFT
"Thanks Marco! ¡Pura vida!"
Approve ✓
Edit
02 · CATCH
COREHear from customers after every visit
The customer rates the visit on a QR at checkout. Every customer can leave a public Google review; when someone reports a poor experience, the owner also gets a WhatsApp alert so the case can be handled quickly.
ZumoIQ does not buy reviews, incentivize positive reviews, or block negative reviews.
How was your visit?
1
2
3
4
5
6
7
8
9
10
😞 detractor → WhatsApp
→ Google ★★★★★
03 · UNDERSTAND
NEWSpot the operational gap costing you stars
ZumoIQ classifies every review by 5 themes (service, price, wait times, cleanliness, quality) and shows you the top 3 patterns this month.
TOP COMPLAINTS · LAST 30 DAYS
Wait time
12 reviews
Slow service
8 reviews
Price
5 reviews
→ Fix wait time first. Math says.
04
TRY THE CALCULATOR
Full calculator · 3 sliders + theme insight
TRY THE CALCULATOR
Full calculator · 3 sliders + theme insight
Calculator
What's +1 star worth on your Google?
Michael Luca (Harvard Business School, 2016) showed +1 star equals 5–9% more revenue for an independent business. Move the sliders.
IMPACT OF +1 STAR / YEAR
+$27,000
Range: $15,000–$27,000 / year
ZumoIQ Inicio
₡5,000/mo
These figures come from independent research (Harvard, 2016) on rating-to-revenue dynamics. Whether the lift lands in your business depends on what reviews say and how fast you respond.
Request beta access →
05
MANIFESTO · ~3 MIN READ
Why your Google rating is the metric you ignore
MANIFESTO · ~3 MIN READ
Why your Google rating is the metric you ignore
MANIFESTO · ~3 MIN READ
Why responding to reviews is the operations task that slips most.
A story in four chapters.
THE BLIND SPOT
Three numbers most business owners can't see, even though every one of them shapes how customers find them.
70%
of tourists pick where to go on Google Maps
ICT 2024
0.1★
each tenth of a star between 4.0 and 4.5 is real revenue
Harvard 2016
0%
of owners know which theme is costing them stars this month
no one tags reviews by hand
WHY NOW
Three forced changes that made ZumoIQ inevitable this year.
2023 → 2026
IA
mature, in Spanish
"Now possible: modern AI models draft naturally in Costa Rican Spanish. The owner reviews and approves; the technology does the typing."
2024
2.6M
tourists, +7.7% YoY
69% of them are from the US and Canada. They discover local businesses almost exclusively through Google Maps. · ICT 2024
2025
11 days
avg reply time · CR
Google recommends keeping your profile complete and replying to reviews to build trust. Most Costa Rican businesses rarely reply at all.
WHY IT MATTERS
Replying faster and acting on recurring themes is operational hygiene. The economics that follow are documented in independent research.
"A one-star rating increase on Yelp leads to a 5–9% increase in revenue."
Whether the lift lands in your business depends on what reviews say, how fast you respond, and what you change inside your business. ZumoIQ helps you do the responding and the spotting; the operational decisions stay with the owner.
WHO'S BEHIND IT
A team based in San José, Costa Rica. Founder program. Building in public.
zQ
The ZumoIQ team
San José, Costa Rica
The ZumoIQ team · San José, Costa Rica
We are onboarding the first 25 businesses in the Greater San José area and the tourist coasts. Every founding customer locks in their pricing for life. We publish progress every week.
Founder pricing for life
Weekly progress updates
Direct line to founders
Talk to a founder
hello@zumoiq.com
↓ YOU'VE READ THE LONG VERSION. THE FREE TRIAL IS RIGHT HERE. ↓
06
FAQ
8 questions every owner asks
FAQ
8 questions every owner asks
Frequently asked
You have questions. We have answers.
What exactly does ZumoIQ do?
ZumoIQ reads every review on your Google Business Profile and drafts a reply in your voice for each one in seconds. You review it, approve it, and paste it into Google. It learns your tone from your own past replies, so every response sounds like you — not a robot. We are adding post-visit CSAT capture and per-theme operational insights.
How much does it cost and what is included in each plan?
ZumoIQ has four plans in colones: Free (₡0, 10 AI replies/month), Inicio (₡5,000/mo ≈ $10 USD, 20 replies + voice training), Pro (₡15,000/mo ≈ $29 USD, 200 replies + multi-location), Hospitality (₡40,000/mo ≈ $79 USD, unlimited replies). The Inicio plan pays for itself in the first week for a business billing more than ₡50 million a year. We roll out CSAT, operational insights and auto-publish per plan as they ship.
How soon will I see changes in my reputation?
Within the first two weeks you are already replying to every new review in under an hour — that is the first signal your prospective customers see, and the one Google recommends for keeping your profile complete. The impact on how you are perceived (and eventually on your rating) depends on your review volume, how fast you resolve the complaints we flag over WhatsApp, and the operational decisions you make from the recurring themes. We do not promise a star number; we do help you act faster and more consistently.
Does the AI sound like me, or like a robot?
During onboarding, ZumoIQ analyzes your past replies to learn your tone, and after the first 10 replies you approve, it clones your voice. You approve every reply before it is published — you always have the last word.
Does ZumoIQ filter, buy, or incentivize reviews?
No. ZumoIQ does not buy reviews, does not incentivize positive reviews (we do not hand out coupons or discounts in exchange for a review) and does not block negative reviews. The satisfaction measurement we run after each visit is so the owner can fix real problems fast, not to filter who leaves a public review. Every customer can review on Google directly.
Why should a small business choose ZumoIQ?
We are a Costa Rican SMB building for Costa Rican SMBs. Our support team speaks Spanish, we bill in colones (₡5,000/mo — no international card needed), and the product was designed for the local business — restaurant, salon, clinic, workshop or shop — that does not have a dedicated marketing team. The Inicio plan pays for itself in the first week for any business with annual sales over ₡50 million.
Is ZumoIQ formally registered?
ZumoIQ Tecnología SRL is a limited-liability company incorporated in Costa Rica. We operate under the simplified tax regime and are in the process of registering as an official SME with the Ministry of Economy, Industry and Commerce (MEIC). For electronic invoicing with a Hacienda 4.4 provider code, contact us at hello@zumoiq.com.
What is a 1-star increase on Google really worth?
A study by Michael Luca (Harvard Business School, 2016) shows that +1 star increases an independent business's revenue by 5% to 9%. For a Costa Rican business doing $250,000 a year, that is an extra $12,500–$22,500 per year.
Source: https://www.hbs.edu/faculty/Pages/item.aspx?num=41233
Where is my customer data stored?
We host on enterprise cloud infrastructure with encryption at rest and in transit. AI replies are generated within the same perimeter, without your data going to third parties. Personal data can be exported or deleted at any time from your dashboard.
Ready when you are
Your Google rating is worth more than you think.
Squeeze it.
30 days free. No card. Live in 30 minutes. Cancel anytime.